Why mobile internet does not work in my android phone?

One common reason for this problem is the wrong mobile internet setting of your android phone. While inserting a SIM for the first time, or after a factory reset you will receive a network configuration message from the service provider (for example Vodafone, Virgin etc). Mobile internet won’t work until receiving this configuration message from the network provider or if the configuration is not saved properly in the phone.

To solve this problem you need to contact the service provider through customer care and request for the internet configuration message. You will be able to access internet after saving the settings. Alternatively if any of your friends are using mobile data from the same service provider, do the following to solve the issue.

1. Go to settings in your android phone

2. Open mobile network settings

3. Open Access Point Names (APN)

4. Edit the active APN

5. Replace each item in the APN settings exactly as in the APN setting of  your friend’s mobile phone.

Check  the below sample APN setting for reference. APN settings differ for each network service provider.

If this does not solve the problem, these external links might help you.

How to fix the Internet on an Android smartphone

Having internet mobile network problem

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